REVIEW · NEW ZEALAND
Guided North Head Fort Segway Tour in Devonport Auckland
North Head gives this Auckland outing its real punch. You glide up a volcanic cone, then park the Segway to explore old military tunnels, bunkers, and fortifications with guide Pauline. The harbor views are superb, and the ride adds fun without demanding a long hike.
I like the small groups of six or fewer, which lets Pauline adjust the pace and spend time answering questions. I also like the easy ferry connection: the office sits beside the Devonport terminal, so you can step off the boat and be at the starting point almost at once.
The main consideration is focus. This tour gives plenty of attention to North Head’s military past, so it suits you best if forts and local stories appeal to you. If you mainly want city streets and village architecture, ask Pauline about adding more Devonport riding time.
Key points before you book

- Start beside the Devonport Ferry Terminal: The office is at 1 Queens Parade, making the tour simple to reach from central Auckland.
- Practice comes first: You get instruction and time to find your balance before leaving the pier.
- North Head is the main event: Expect an 1880s defense site, tunnels, bunkers, fortifications, and wide harbor views.
- Pauline leads the ride: Her calm instruction and personal attention suit first-time Segway riders.
- The tour lasts about 2.5 hours: You ride through Devonport, visit the reserve, and return to the same meeting point.
- Check the age and weight rules: Riders must be at least 13 for this tour and weigh between 35 and 120 kilograms.
A Segway route with a proper sense of place
This is not simply a machine ride around Auckland. It connects three useful parts of a Devonport visit: a short ferry trip, a pleasant seaside village, and one of the area’s most important historic sites.
You begin at Magic Broomstick Segway Tours, directly by Devonport Ferry Terminal. The supplied details list the location as Waiheke Island in one place, but the meeting point, route, and access information clearly place this experience in Devonport, Auckland. Use the Devonport address when planning your day.
The total outing takes about two and a half hours. That gives you enough time to learn the Segway, ride between stops, hear local commentary, and get off to look around North Head. It is a better fit for someone who wants more than a quick photo stop, but less than a full-day guided excursion.
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Getting started at Queens Parade

The first stage takes place at the tour office and nearby pier. Allow about ten minutes for signing in and receiving your helmet, though the practical training is an important part of the start.
If you have never used a Segway, do not worry about arriving as an expert. Pauline has riders practice before setting off, and the small group lets her watch how everyone is managing. Several people who were riding for the first time, including older adults, found the careful instruction reassuring. One 73-year-old rider was nervous at first and ended up enjoying the experience.
That early practice also helps you decide how much speed feels comfortable. A Segway is less tiring than walking the whole route, but it still asks you to balance, steer, and pay attention. You should feel comfortable standing for periods and climbing stairs without help.
Children must be with an adult, and the minimum age for the Historic North Head tour is 13. All riders must weigh between 35 and 120 kilograms. The operator does not recommend the experience for pregnant women or for anyone who cannot manage stairs unaided.
Riding through Devonport

Once the group is ready, the route takes you through Devonport and toward North Head. The ride is part of the appeal because you can cover more ground than on foot while still moving slowly enough to notice the setting.
Devonport has a village feel, with beaches, parks, and streets close to the water. The route finishes by riding back through this part of town, giving you a look at the area beyond the historic reserve. The supplied route notes do not promise a long city sightseeing circuit, so do not book this expecting a full tour of central Auckland.
That distinction matters. The strongest part of the experience is the combination of North Head and Devonport’s waterfront setting. If your priority is architecture, shops, or more time among village streets, tell Pauline at the start. She has indicated that she can give the village roads more attention when that is what a group wants.
The Segway is useful here because Devonport and North Head are close enough to connect, but spread out enough that walking the whole route could take more effort. You get a gentle ride, short stops, and the chance to focus on the guide rather than on finding your way.
Reaching North Head Historic Reserve

North Head, also known as Maungauika, is the reason to choose this particular tour. Your guide leads you toward the summit of the volcanic cone, where you can look back toward Auckland City and across the Hauraki Gulf.
The views are a strong reward for the uphill ride. From this height, the water and city give the tour a clear sense of location. You are not looking at a landmark in isolation. You can see how Devonport sits in relation to Auckland and the gulf.
The reserve also gives the outing some substance. North Head was used as a defense site, and the remains include military fortifications, bunkers, tunnels, and other structures. Pauline stops to explain places of historic importance and adds local stories and anecdotes rather than leaving you to guess what you are seeing.
You get off the Segway to explore parts of the site on foot. The walking is limited, but it is not zero. Stairs and uneven areas may form part of the visit, so sensible shoes and an honest assessment of your mobility are important.
The approximately 30-minute stop listed for North Head is enough for an introduction and a look around, not a detailed museum-style study of every structure. That balance works well for a two-and-a-half-hour outing. You see the key remains, hear why they matter, and still have time for the ride through Devonport.
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How the military focus affects the experience

The fortifications are not just a backdrop for the ride. They shape the tour’s story, and Pauline spends a fair amount of time explaining the military use of the site.
I see this as a strength if you want context. A guide can point out why a bunker was placed where it was, explain the purpose of the fort, and connect the site to Auckland’s position on the gulf. Without that commentary, tunnels and concrete walls can blur into a quick scenic stop.
It can feel less ideal if you want an even split between military history and village sightseeing. The ride through Devonport is enjoyable, but North Head receives the clearest attention. Ask about your preference early, especially if you have already visited forts or prefer local daily life to defense sites.
Pauline’s long experience helps here. The tour information notes more than 15 years of experience, and her approach includes patient reminders rather than rushing riders. That is valuable when a group has mixed confidence levels.
Small groups and the guide’s approach

The maximum group size is six. This is one of the strongest reasons to pay for this rather than simply rent a vehicle or join a large coach outing.
A small group makes the training more personal. Pauline can notice if you are tense, repeat a steering tip, or slow down when needed. It also makes conversation easier at North Head, where you can ask questions without trying to catch a guide’s voice from the back of a crowd.
The experience has earned a reputation for being friendly and patient, especially with first-time riders and older participants. That does not mean you can ignore the physical requirements. You still need enough agility for the Segway and the fort visit, but you are not expected to arrive with prior riding skill.
The tour includes a helmet and live commentary. GST and the local guide are also included, so the advertised $108.60 per person covers the main activity rather than leaving you to add equipment fees. Transport to Devonport is not included, although the ferry makes that connection straightforward from Auckland.
Is $108.60 a fair price?

At $108.60 per person, this is not the cheapest way to spend two and a half hours in Auckland. Its value depends on what you want to combine in one outing.
You are paying for a guided activity, Segway use, a helmet, instruction, a small group, and local commentary. You also get transport-free access to a historic reserve once you reach the meeting point. The price makes more sense if you are visiting from a cruise ship or have limited time in Auckland, since the ferry ride to Devonport takes about ten minutes and the office is right by the terminal.
You may find better value on foot if your only goal is to see Devonport village. You can also choose a different activity if you want a longer history visit or a broader Auckland sightseeing route. But if you want to cover the waterfront and North Head with less walking, the Segway adds a useful advantage.
The tour is often booked well ahead, with an average booking time of about 45 days. That suggests planning early if your Auckland dates are fixed, especially during a cruise stop or busy travel period.
What to wear and how to plan the day

The tour operates in all weather, so dress for conditions rather than assuming clear skies. Comfortable clothing and shoes are sensible because you will ride outdoors, walk a little, and manage stairs at the fort.
Allow time to reach Devonport before the scheduled start. The start and finish are at the same location, so you can leave bags or make onward plans more easily, but transportation to the start is your responsibility.
Several tour times may be available depending on the season. Select a time that leaves room for the ferry and avoids a rushed return to a ship or another booking. If you are on a cruise, the direct ferry connection is especially helpful, but you should still leave a buffer for delays.
The operator can cancel for extreme weather if it becomes unsafe to ride. In that case, you are offered another date or a refund minus an administration fee. For ordinary wet weather, the tour still runs, so a waterproof layer is worth carrying.
Free cancellation is available up to 24 hours before the start time. After that point, the amount paid is not refunded, and late changes are not accepted.
Who will enjoy this North Head ride?
I would choose this tour for a first visit to Devonport, a cruise stop in Auckland, or a day when you want history without committing to a long walking tour. It suits couples, families with teenagers, and small groups of friends who like a bit of novelty in their sightseeing.
It is also a good option for older riders who are steady on their feet and willing to learn a new skill. Pauline’s patient approach and the practice period make the first few minutes less daunting. The maximum of six keeps the experience from feeling anonymous.
I would hesitate if you dislike balancing devices, cannot climb stairs independently, or want a purely scenic ride. The fort requires some walking, and the commentary gives real weight to military history. Pregnant riders should choose another activity, and anyone outside the weight range cannot participate.
Should you book the Guided North Head Fort Segway Tour?
Book it if you want to see Devonport and North Head in one outing, value a small group, and like the idea of reaching a historic fort without walking every step. The harbor views, tunnels, and personal instruction from Pauline give the tour more substance than a simple novelty ride.
Skip it if you mainly want a long village tour, dislike outdoor weather, or need a fully step-free activity. For everyone else, $108.60 buys a well-planned mix of riding, scenery, local stories, and military history, with the ferry terminal location making the logistics unusually easy.
FAQ
Where does the Guided North Head Fort Segway Tour start?
It starts at Magic Broomstick Segway Tours beside Devonport Ferry Terminal, at 1 Queens Parade, Devonport, Auckland 0624. The activity ends back at the same meeting point.
How long does the tour take?
The full experience lasts approximately 2 hours and 30 minutes. The North Head Historic Reserve portion is listed at about 30 minutes, with the rest used for instruction and riding through Devonport.
What is included in the price?
The price includes a local guide, live commentary, helmet use, and GST. Transportation to and from the Devonport start location is not included.
What is the minimum age?
The minimum age for the Historic North Head Tour is 13. Children must be accompanied by an adult.
Do I need previous Segway experience?
No previous experience is stated as a requirement. You receive instruction and practice on the pier before leaving with the group.
What happens if the weather is extreme?
If extreme weather makes riding unsafe, you can choose an alternative date or receive a refund minus an administration fee. The tour operates in ordinary weather conditions, so you should dress appropriately.
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