REVIEW · USA
Juneau: Rainforest Photo Safari on a Segway
Mendenhall Glacier and Lynn Canal provide the backdrop, but the real appeal here is the way a Segway gets you quietly along Juneau’s coast and into old-growth forest. You’ll stop for photos, listen for eagles, and might spot humpback whales. Glacier views and coastal wildlife are the big draws.
I like the small group limit of 10, which gives you a better chance to ask questions and keep the ride relaxed. I also like the short beach walk and locally sourced snack, since it breaks up the riding and gives you a closer look at the rainforest. The drawback is that the route may feel tame if you want a rough, high-adventure ride, and a modest waterfall stop may not impress experienced outdoor enthusiasts.
Key points to know before booking

- Mendenhall Glacier appears early: You get glacier views soon after the ride begins, along with photo stops facing snow-capped mountains and inland waters.
- The Segway is beginner-friendly: A short training session teaches you to steer and stop through body movement before you leave.
- The coast is part of the experience: You ride beside Lynn Canal, part of the Inside Passage, with chances to hear eagles and spot whales.
- A gravel trail adds variety: Expect a seven to eight-minute walk to a secluded beach and ocean overlook.
- The group stays small: No more than 10 people join the English-language tour, with a live guide and English audio guide.
- Rain does not cancel the outing: Ponchos are supplied, but you should still bring proper rain gear and waterproof layers.
Why this Juneau ride is different from a standard sightseeing trip

Juneau has plenty of ways to see glaciers, but this outing mixes several small experiences into one three-hour trip. You ride a Segway, pause for views, walk through rainforest, and stop for a snack near the water. It is not a demanding wilderness expedition. It is a compact way to see several sides of Juneau without spending the whole day on a bus.
The setting is the Tongass National Forest, a temperate rainforest and the largest national forest in the United States. That matters because the forest is not just a green backdrop. You are moving through an environment shaped by heavy rain, coastal air, moss, old trees, and abundant plant life. The guide points out native flora and fauna as you go, giving the scenery some meaning instead of leaving you to photograph it without context.
You also get a more open-air experience than you would from a vehicle. A Segway is quiet, and the route allows you to notice smaller sounds: water along the shore, birds overhead, and perhaps a whale beyond the coast. You should keep your expectations sensible, though. Wildlife is possible, not promised.
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Meeting at Mt Roberts Tramway and riding into the forest

The meeting point is in front of the Mt Roberts Tramway, under the cable cars. Look for the tour van with the iRide Alaska logo in the nearby parking lot at 490 S Franklin Street. The van ride to the starting point takes about 20 minutes, followed by a similar ride back at the end.
This transfer is useful for cruise passengers because you do not need to arrange a separate taxi or rental car. It also means you should allow time to find the exact pickup spot, especially if several cruise excursions are leaving near the same part of the docks. The tour lasts three hours from the stated meeting point, so check the start time against your ship’s all-aboard time.
At the starting point, you receive a safety briefing and learn how the Segway responds to your body position. You lean gently forward to move, shift back to slow down, and use the controls to turn. The training lasts about 30 minutes according to the schedule, giving first-time riders room to get comfortable before the main route.
This is important because many people have never used a Segway. You do not need technical riding experience, but you do need to stand and balance for extended periods. The equipment is supplied, including a helmet. Open-toed shoes are not allowed, so wear closed, comfortable shoes with a firm sole.
Mendenhall Glacier and the first photo stops

Once the group sets out, Mendenhall Glacier comes into view. The blue ice is one of the strongest visual reasons to choose this tour, particularly if you want a glacier sighting without committing to a longer boat trip or a full-day excursion.
You will make several photo stops rather than rushing past the view. Snow-capped mountains and inland waters give you the classic Juneau setting, and the guide can help place the glacier and surrounding scenery in context. The stops also give you a chance to rest your feet and adjust your rain gear.
Weather can change the mood of this section. On a clear day, the mountains may have sharp outlines and the water may look broad and calm. In rain or low cloud, the views can be softer and less dramatic, but the forest often feels more atmospheric. The tour operates rain or shine, so do not book it expecting a guaranteed postcard sky.
Bring a waterproof phone pouch or camera cover if you plan to take pictures. Ponchos are included when it rains, but provided rain protection does not replace warm layers or waterproof footwear in Juneau’s wet climate.
Following Lynn Canal along the Inside Passage

The ride continues beside the coast, with views across Lynn Canal. This waterway forms part of the Inside Passage, the sheltered network of coastal routes used by ships traveling through southeast Alaska. Here, the water and mountains are as important as the road beneath your Segway.
The coastal section is one of the tour’s quieter pleasures. You may hear bald eagles calling or see them in flight. One particularly strong wildlife outing produced sightings of about 40 bald eagles, while other outings have included whales. Those sightings show what is possible, but you should treat them as luck rather than a feature you can count on.
The riding itself is not presented as extreme. You travel with the group and pause at scenic points. That makes the outing approachable for a first-time Segway rider, but it may feel too gentle if you have already taken several urban Segway tours and want constant twists, steep grades, or technical terrain.
That balance is worth considering before you pay $164. You are paying for scenery, transport, instruction, equipment, a guide, and access to several settings in a short period. You are not paying for a high-speed adventure or a strenuous backcountry ride.
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Seven minutes on foot to a secluded beach

At one point, you leave the Segway and walk a gravel trail for about seven to eight minutes to reach a secluded beach and ocean overlook. This is a small part of the total outing, but it helps keep the experience from becoming a three-hour seated sightseeing loop.
The walk is short, though gravel can be uneven. Comfortable closed shoes matter here, especially if rain has made the trail slick. The beach stop also gives you a chance to look at the shoreline at walking speed, where you can notice the forest edge, water, and coastal sounds more closely.
A locally sourced snack and water are included. The snack is a modest but welcome touch, particularly because the activity takes place around meal times for some cruise passengers. Do not treat it as a full lunch. If you need substantial food, eat before the tour or plan a meal afterward.
This stop is also where the tour feels most connected to the place. You are not simply looking at Juneau through a camera. You are standing near the water, walking a forest trail, and taking a short pause before returning to the Segway.
Old-growth rainforest, native plants, and wildlife

The Tongass rainforest gives the ride its strongest sense of place. The forest section is less about covering distance and more about noticing the environment around you. Your guide discusses native plants and animals, helping you understand why this wet coastal forest supports such a range of life.
The small group format helps here. With a maximum of 10 participants, the guide can keep the group together without the feel of a large coach excursion. You can ask questions while riding or during the stops, and the pace should be easier to manage than on a crowded tour.
Guides Carli and Mallory have been singled out for their energy and enthusiasm, as well as their ability to make the ride feel safe for beginners. That personal element matters on a Segway outing. You are trusting the guide to explain the equipment clearly, watch the group, and keep the day moving without hurrying you through the views.
An English-speaking live guide leads the outing, and an English audio guide is also included. The available information does not specify how the audio guide is used at each stop, so think of the live guide as the main source of instruction and local information.
How much riding and walking should you expect?

The schedule includes about 30 minutes for the safety briefing and initial Segway ride, followed by about 1.5 hours of guided sightseeing, photo stops, walking, and Segway riding. The remaining time covers the van transfers between the meeting point and the riding area.
You should be comfortable standing for at least 30 minutes. The tour is not recommended if you have limited mobility, balance problems, vertigo, or difficulty standing. It is also not suitable for pregnant women, children under 12, or anyone weighing more than 250 pounds, or 113 kilograms.
The stated recommended age range is 12 to 78. Age alone is not the deciding factor. A fit older participant who is comfortable balancing may do well, while a younger person with poor balance may not enjoy it.
Because the route includes both riding and a gravel trail, this is not a good choice if you need a fully smooth, seated activity. It is also not ideal if you dislike rain. Juneau weather can change quickly, and this tour goes ahead in wet conditions.
Is $164 a fair price for three hours?

At $164 per person, this is not one of Juneau’s cheapest short excursions. The value depends on what you want from your time. If you want a guide, van transport, Segway instruction, helmet, rain poncho when needed, water, snack, rainforest access, coastal views, and a chance to see wildlife in one compact outing, the price is reasonable.
The small group improves the value. A 10-person limit allows for more personal instruction and less waiting at photo stops. That is especially helpful if you are learning to ride for the first time.
The price is harder to justify if your main goal is a close glacier visit or a challenging ride. The glacier is viewed from scenic points rather than reached directly, and the route is described as enjoyable more than adventurous. One disappointed participant found the street riding and a weak waterfall less exciting than expected, and suggested a more active Alpine option instead.
I would compare this tour with other Juneau choices based on pace. Pick it if you want variety and manageable effort. Skip it if you want a demanding outdoor excursion, a long glacier visit, or a route built around dramatic adventure.
What to wear and bring for Juneau weather

Wear comfortable closed-toe shoes that can handle a gravel trail. Dress in layers, since you may feel cool near the water and warmer while riding or walking through the forest.
Bring rain gear even if the forecast looks fair. A poncho is supplied in wet weather, but your own waterproof jacket, trousers, and bag protection will make the day more comfortable. Keep your camera or phone easy to reach during the photo stops, but secure it while riding.
You do not need to bring water or a snack, since both are included. Still, the included food is intended as a small refreshment, not a full meal.
Who should book this Segway safari?
This is a good match for you if you want:
- A first Segway experience with a training session
- Glacier and mountain views without a full-day commitment
- A small group capped at 10 people
- A mix of riding, a forest walk, photo stops, and a beach visit
- A chance to see bald eagles or whales
- A guided activity that operates in wet weather
Think twice if you have balance or mobility limits, dislike standing, or want a high-adrenaline ride. The route gives you attractive scenery and varied stops, but it does not promise rugged terrain or nonstop action.
The tour offers free cancellation up to 24 hours before departure and allows you to reserve now and pay later. Those terms are useful when your cruise schedule or Juneau weather plans are still in flux, but the main decision should remain the physical demands and the gentle pace.
Should you book it?
Book this tour if you want an easygoing way to combine Mendenhall Glacier views, Lynn Canal, old-growth rainforest, and a short beach walk in three hours. The best parts are the small group, clear beginner training, coastal setting, and strong possibility of eagle sightings.
Skip it in favor of a more active option if you have taken several Segway tours and found them repetitive, or if a street-level ride feels too tame. At $164, the value comes from the range of scenery and the convenience, not from extreme adventure. For the right person, it is a pleasant and practical slice of Juneau.
FAQ
Where do I meet the tour?
Meet in front of the Mt Roberts Tramway, under the cable cars. Look for a van with the iRide Alaska logo in the nearby parking lot at 490 S Franklin Street.
How long does the experience last?
The complete experience lasts three hours, including the van ride to and from the riding area.
Is the tour suitable for a first-time Segway rider?
Yes. You receive a short training session and safety briefing before setting out, so you can learn how the Segway responds to your body movements.
What should I wear?
Wear comfortable closed-toe shoes and clothing suited to the weather. Bring rain gear, since the tour operates rain or shine. Open-toed shoes are not allowed.
Who cannot take this tour?
The tour is not suitable for children under 12, pregnant women, people with mobility impairments, people with vertigo, people over 250 pounds or 113 kilograms, or anyone unable to stand for at least 30 minutes.
Is food or water included?
Yes. Water and a locally sourced snack are included. Helmets and ponchos are also supplied when it is raining.
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